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Delivery

Zones, lead times, carriage and transfer of risk

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1. Zones served

Mainland FranceStandard and express delivery
European UnionIntra-community delivery; invoiced excluding VAT under the reverse charge where a valid VAT number is provided
Corsica, French overseas territories, outside the EUOn quotation — contact us at contact@nexovix.online

2. Order preparation

Orders are prepared and dispatched within 1–2 working days of payment clearing or of the agreed payment terms being validated.

We do not ship on Saturdays, Sundays or public holidays.

A product shown in stock ships within that period. A product on backorder carries an indicative lead time on its page; as this is a distribution activity, that lead time depends on the manufacturer and may change. We notify you by email of any significant slippage.

3. Transport lead times

ServiceIndicative time after dispatch
Standard, mainland France24 to 72 working hours
Express, mainland France24 working hours
European Union2 to 6 working days
Pallet / bulky shipment3 to 5 working days, by appointment

These are our carriers' times and are indicative. Under the GTC, a delay gives rise neither to cancellation, nor to refusal of the goods, nor to compensation.

4. Carriage costs

Carriage is calculated and displayed in the basket before payment is validated, according to weight, volume and destination.

Palletised shipments and deliveries with a specific service (tail lift, appointment, floor delivery, timed slot) are quoted separately.

5. Tracking

A dispatch confirmation email is sent with the carrier's name and the tracking number.

6. On receipt — mandatory check

Check parcels in the carrier's presence. In case of damage or shortage: record precise reservations on the delivery note (a general reservation has no value); confirm them to the carrier by registered letter within 3 days (Article L133-3 of the French Commercial Code); and tell us within the same period at contact@nexovix.online.

After that period the claim can no longer be handled.

7. Transfer of risk

Risk transfers when the goods are handed to the carrier. Title remains with Nikita Makasovs until the price is paid in full (retention of title clause, clause 9 of the GTC).

8. Absence on delivery

If you are absent, the carrier applies its own procedure: re-presentation, delivery to a pickup point, or holding. A parcel returned because it was not collected within the carrier's time limits gives rise to re-shipping costs being re-invoiced.

9. Partial deliveries

An order with several references may be shipped in several consignments so as not to delay the items that are available. No additional carriage is charged for this.

Contact

Nikita Makasovs — Entrepreneur individuel (EI)
Grande Rue, 54230 Chaligny, France
Email: contact@nexovix.online
Telephone: +33 7 54 15 65 89
Hours: Monday to Friday, 9:00–18:00 CET

Last updated: 30 July 2026

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